Digital Extremes develops video games across multiple platforms. With this development, we collect information from our customers, visitors, and users ("you," "your," "user," "users") of the games and related websites. This policy only applies to the Warframe® Game and Website, and therefore is not applicable to any third-party websites you may link to from our Website and Game.
The Information We Collect
Digital Extremes respects the privacy of its online visitors and recognizes the importance of protecting the information collected about you. Digital Extremes collects personally identifiable information given by the user in the voluntary registration step of this Website as well as with registration on the PlayStation®4 and Xbox One game systems.
The Website registration process collects:
• Email Address
• User-Created Display name
• User-Created Password
The PlayStation®4 registration process collects:
• The user's personal information from the PlayStation®Network server, in accordance with the licensing agreement with SCE
• Said personal information is information registered to the PlayStation®Network server by the user
• Said personal information (excluding Online ID) exists only on the PlayStation®Network server and is not copied to the Website's server
• The connection between the Website server and the PlayStation®Network server is closed immediately after the information is obtained
You may also be asked to voluntarily provide us with personally identifiable information in online surveys. This information may include your name, email address, user name, birthday, demographic information, game experience, hardware specs, hobbies, occupation, platform preferences, additional contact information, and other game-related information.
Additional information we will collect from you is from Google Analytics™ about Website visitors, including browser information and country location. We also collect our visitor's IP addresses, domain name, geographic information, Gameplay statistics and scores, user ranks, and computer related technical information. None of this information is personally identifiable. This anonymous information is used for marketing purposes and enables us to better meet the needs of our customers. We may also enable and store "cookies" which collects data based on your user habits so we can improve our website and pinpoint issues. You always have the option to disable cookies, however, it may affect some website features.
By accepting this Policy, you are confirming you are also agreeing that all information provided by you is true and complete. If believed otherwise, we reserve the right to delete your account.
How We Use This Information
The anonymous information we collect is unidentifiable and used for the sole purpose of website analytics. We may use IP addresses to troubleshoot problems and improve the website. Traffic and other anonymous/non-personal identifiable information may be shared with potential business partners and advertisers in an aggregated format.
Digital Extremes may use aggregate or anonymous information which will not be linked to identify individuals for various other uses for it and/or third parties.
Who We Share This Information With
Digital Extremes does not share personal information with any third parties without your permission except as disclosed in this policy and to abide by the law. We may share your information for legal purposes if we believe you are violating laws pertaining to the property rights of Digital Extremes and the users of our Website/Game, as well as to ensure the safety of our users and the public. Digital Extremes may provide personal information to consultants, subcontractors, and professional advisers (which shall be bound by privacy obligations) for uses disclosed herein.
Personal information is acquired securely and stored in a combination of paper and electronic files to prevent unauthorized access. They are protected by security measures appropriate to the nature of the information. Only trained Digital Extremes employees have access to personal information and abide by our procedures and protocols. However, due to the online nature of the Game, it is important to remember no online data is ever fully protected. There is always a risk the information you transmit to us may be lost to and/or misused by a third-party. By using our Website and Game, you are acknowledging and accepting this unavoidable online risk of information loss and/or misuse.
In-Game Chat, Online Forums and Profile
You may choose to disclose information about yourself in our online forums or in-game chat/chatrooms when you play Warframe or utilize the Website. Information that you disclose in chat rooms, on the forums or in “profile” information on the forums is public information, and there is no expectation of privacy or confidentiality in either place. Please see our Terms of Service and End-User License Agreement on this point and for other guidelines.
If for whatever reason you believe the personal information we have about you is inaccurate and requires change, please notify us through Warframe Support on the Website and we will make the desired changes. You may also contact Warframe Support if you desire your information to be deleted from our database.
No services or content on this website is designed or intended for children under 13 years of age. Our content is in compliance with the Children's Online Privacy Protection Act (COPPA) and will never be directed at children under 13 years of age. If you are under 13 years of age, the Website and Game are not intended for you and therefore you are not permitted to access the Website or Game unless your parent or guardian has provided express consent and accepts this Agreement along with all applicable end-user or similar license agreements on your behalf prior to your use of the Website or Game. Please see our Terms of Service and End-User License Agreement for additional information.
Digital Extremes has the right to amend this policy from time to time by posting an updated version on our Website. It is your responsibility to check the policy to ensure you accept any new terms.
This policy was last updated on 2014-06-18.
Notwithstanding the general terms of this policy, the collection, use, storage, disclosure, and deletion of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time, or pursuant to court orders.
For more information on Digital Extremes and privacy, please contact us at www.digitalextremes.com/contact.